
Support & Maintenance Plans
IT Consultation
Onsite Services
Data Backup Plans
Website Services
Online Marketing & Web Promotion
Emergency 24/7:
2500 Baht/hour
With our monthly business IT support plans, you can enjoy discounted hourly rates, the ability to accomplish more IT projects with low cost professional consultation, fast SLA response times, and healthy, safe and secure computing environment. Our plans are tailored made to your businesses requirements.
Our plans cover,
Software Support: Providing onsite support for any software that needs to be installed, updated, configured, or uninstalled.
Hardware Support: Providing onsite troubleshooting and replacement + installation of damaged hardware.
Network Support: Providing onsite basic network troubleshooting, and replacement + installation of any damaged hardware.
Internet Support: We will resolve any internet problems by going onsite and inspecting the network, router, and phone lines. If needed we will lodge a support ticket with the sites ISP.
Printer Support: Providing basic printer support and installation, but for hardware faults that require repair we will contact a third party.
Data Backup: Providing Configuration or maintenance of the existing backup plan that is suitable for the office.
Covered also is the installation of any new computers, printers and other peripheral devices, replacement and installation of any damaged hardware or peripherals.
Service Level Agreement: 4 hours response time for mission critical problems, next business day for non-mission critical.
For more information on how IT Ready can help your business, please contact us today!
Call us today: 08-3178-1580
Or fill out the form below, and we'll respond within 24hours.